Gel Documentation System (AMBI-GelXE)

1. Scope of Service:

This quotation invoice details the estimated costs and terms for the products or services offered by Ambinova Technologies Private Limited (hereinafter referred to as “Ambinova”) to the client specified above (hereinafter referred to as “Client”).

2. Payment Terms:

Payment can be made in full prior to the delivery or installation of the equipment. The buyer agrees to the following payment schedule:

•           70% advance payment upon order confirmation.

•           The remaining 30% before delivery of the product or service in accordance with the agreed terms and conditions.

Payments can be processed via bank transfer, UPI, or online transfer to the account specified in this quotation. Any delays in payment beyond the due date will incur interest at a rate of 18% per Year.

3. Delivery Terms:

Delivery will occur within 45 days from the date of order confirmation and receipt of the advance payment. Delivery timelines may be affected by stock availability and unforeseen shipping delays. All delivery costs, including transportation, insurance, and customs clearance (if applicable), will be the responsibility of the buyer unless otherwise agreed in writing.

4. Warranty:

All products, with the exception of consumables and accessories, come with a standard warranty period of 12 months from the installation date or 14 months from the invoice date, whichever occurs first. This warranty covers manufacturing defects and material faults. During the warranty period, any defective parts will be repaired or replaced at no additional cost. The warranty does not cover damages resulting from:

•           Improper use or handling of the equipment.

•           Unauthorized repairs or modifications.

•           Natural wear and tear from regular use.

•           Accidents or natural disasters.

•           Issues related to electricity, such as insufficient power supply, are the buyer’s responsibility. Damages resulting from these issues will not be covered under warranty, and returns will not be accepted. Repairs can be conducted at an additional cost.

To initiate a warranty claim, the buyer must provide proof of purchase along with a detailed description of the issue.

5. Installation & Training

The cost of online equipment installation is included in the quoted price, where applicable. Any additional training or physical installation beyond the initial online setup will incur separate charges, as agreed upon by both parties.

6. Taxes & Duties

The prices provided in the quotation do not include applicable taxes, such as GST, import duties, and other local taxes. These will be added based on the current government rates at the time of billing. The buyer is responsible for any taxes and duties that apply in their respective country or state.

7. Validity

This quotation remains valid for 30 days from the date it is issued. Prices, terms, and product availability may change after this validity period without prior notification.

8. Cancellation & Order Modification

After an order has been confirmed and processed, cancellation will only be accepted with written notification from the buyer. Cancellations made after processing may incur a fee of 30% of the total order value to cover administrative and production costs. Any changes to the order, including adjustments to quantities and specifications, must be requested within 3 days of order confirmation. Ambinova Technologies reserves the right to accept or decline modifications based on the current production status of the order.

9. Return & Replacement Policy

Returns are only accepted if the product is found to be defective or damaged upon delivery. The buyer must report any issues within 3 days of receiving the product. Upon approval, a replacement will be issued, or the product will be repaired following an inspection by Ambinova Technologies Private Limited. Returns for custom-made products are not accepted unless they are defective.

10. Force Majeure

Ambinova Technologies shall not be held responsible for any failure or delay in meeting the obligations outlined in this quotation due to circumstances beyond its reasonable control. Such circumstances may include, but are not limited to, natural disasters, acts of God, war, terrorism, civil disturbances, strikes, pandemics, or any other unforeseen events that disrupt normal business operations.

11. Governing Law & Dispute Resolution:

This quotation and any subsequent sales agreement shall be governed by the laws of India. It is mutually agreed that any disputes, controversies, or claims of any kind between you and the Company will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration will take place in New Delhi, and the Company reserves the exclusive right to appoint the Sole Arbitrator in the event of any disputes arising from your engagement with the Company. 

12. Intellectual Property:

All intellectual property rights, including designs, technical drawings, and product specifications, remain the exclusive property of Ambinova Technologies. The buyer agrees not to copy, modify, or distribute any materials provided by Ambinova without obtaining prior written consent.

13. The aforementioned terms (points 1-12) are exclusively applicable within India. .